JumpCloud Remote Access
JumpCloud Remote Access establish secure, direct connections to troubleshoot devices from anywhere in the world to solve active technical issues.
JumpCloud Remote Access provides a combination of Remote Assist and Background Tools to make secure remote sessions and troubleshoot Windows, Mac, and Linux devices from a single console.
Accelerate IT Efficiency
JumpCloud Remote Access enables IT to take control of end user devices through live or unattended remote sessions and offers Background Tools with remote command line and file manager capability, so they can achieve efficient time-to-resolution and close helpdesk tickets quickly.
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Help Center
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Blog Post
 | Remote Assist Extends Critical Device Management Capabilities
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Video Tutorial
Simplify Operations and Management
JumpCloud enables simple, secure access across Windows, macOS, and Linux devices while removing operational complexities related to remote control, blind over-the-phone navigation, and cumbersome screen sharing tools through a secure, peer-to-peer channel. It also provides Background Tools to more effectively support end-users behind the scenes when it comes to maintenance, troubleshooting, running interactive commands, and file transfers.
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Help Center
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Help Center
 | Remote Assist FAQ
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Blog Post
Gain Proactive IT Visibility (or) Manage IT Proactively (or) Monitor Devices in Real time
It is always a herculean task for IT admins to gain real-time visibility over their devices to proactively manage IT. JumpCloud’s Device Monitoring and Alerting empowers IT teams to gain continuous visibility over their devices to identify operational and security deviations before they turn into critical issues. With proactive management, IT admins can ensure smooth operations and implement robust security hygiene.
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Blog Post
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Feature
Frequently asked questions
Check our FAQ section where you can find the first questions that have been asked to us during the last months.
Contact usContact us for a demo
Are you curious to learn how JumpCloud Remote Access establish secure, direct connections to troubleshoot devices from anywhere in the world to solve active technical issues. Contact us for a demo via the below button.Â
